Privacy Policy

Last updated: 10 October 2026

This Privacy Policy describes how Tripearlsoft ("Tripearlsoft", "we", "us" or "our"), headquartered in Ahmedabad, Gujarat, India, collects, uses and protects information when you visit https://tripearlsoft.com (the "Website"), contact us or use our services.

1. Information we collect

Information you provide

When you submit an enquiry form, subscribe to our newsletter, apply for a job, book a consultation or communicate with us, we may collect your name, company name, email address, phone number, country, project details, budget range, CV and any other information you choose to share.

Information collected automatically

When you browse the Website we may automatically collect technical information such as your IP address, browser type, device information, pages visited, referring URLs and the date and time of your visit, using cookies and similar technologies. See our Cookie Policy for details.

2. How we use your information

• To respond to enquiries and provide consultations, proposals and estimates
• To deliver, manage and support the services you engage us for
• To send newsletters and marketing communications you have opted in to (you can unsubscribe at any time)
• To evaluate job applications
• To analyse and improve the Website, our services and user experience
• To protect against fraud, spam and security threats
• To comply with legal obligations

3. Legal basis for processing

We process personal information based on your consent, to take steps at your request before entering into a contract, to perform a contract, to comply with legal obligations and for our legitimate business interests, such as improving our services, provided these interests are not overridden by your rights. We process personal data in line with applicable laws, including India's Digital Personal Data Protection Act, 2023, and, where applicable to visitors from those regions, the GDPR and UK GDPR.

4. Sharing your information

We do not sell your personal information. We may share it with:

• Trusted service providers who help us operate the Website and our business (for example hosting, email, analytics and CRM providers), under confidentiality obligations
• Professional advisers such as lawyers and accountants where necessary
• Authorities where required by law or to protect our rights

5. International transfers

Some of our service providers may process data outside India. Where this happens, we take reasonable steps to ensure your information receives an adequate level of protection.

6. Data retention

We keep personal information only for as long as necessary for the purposes described in this policy, including to meet legal, accounting or reporting requirements. Enquiry data is typically retained for up to three years unless an ongoing business relationship requires longer.

7. Security

We use appropriate technical and organisational measures to protect personal information, including encrypted connections (HTTPS), access controls and secure hosting. No method of transmission over the internet is completely secure, but we work hard to protect your data.

8. Your rights

Depending on your location, you may have the right to access, correct, update or delete your personal information, withdraw consent, object to or restrict processing, and request data portability. To exercise these rights, email info@tripearlsoft.com. We will respond within the timeframe required by applicable law.

9. Client project data

When we build or operate software for clients, including GPS tracking and VMS platforms, we process data on behalf of our clients under separate agreements. In such cases our client is responsible for that data and its privacy notices, and we act as a processor following their instructions.

10. Third-party links

The Website may link to third-party websites, including client websites in our case studies. We are not responsible for their privacy practices and encourage you to read their policies.

11. Children

Our Website and services are not directed at children under 18, and we do not knowingly collect their personal information.

12. Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page with the date of the last update.

13. Contact us

For questions about this Privacy Policy or your personal information, contact: Tripearlsoft, Ahmedabad, Gujarat, India. Email: info@tripearlsoft.com. Phone: +91 99048 40108.